KnowledgeRICH - the expert network

The difficulty for me was that I knew the technology was beyond me and I didn't know how the process would work. The people I met have explained to me specifically what I was asking for and I am very excited in seeing this project come to fruition. There is a real appetite in the Yorkshire Universities to engage with business, both to enhance the standing of the university and help improve the competitiveness of Yorkshire business.

Telling potential customers that we're developing our product with a world-renowned university gives us undoubted credibility. More companies - big and small - need to understand that KnowledgeRICH can help connect them to this expertise.

KnowledgeRICH's ability to put organisations in contact with a variety of local academics to help with specific issues has the potential to bring benefits to both sides and the speed of their service was very impressive.

I explained what we needed to achieve and within five days of the initial phone call to KnowledgeRICH, I had five potential prospectuses on my desk. One that really caught my eye came from Hull.

A lot of the work is done for you, you simply need to be clear about which area of innovation you are in and KnowledgeRICH do all the rest.

My experience of the KnowledgeRICH service was helpful, friendly and professional and the next time I need to find experts they will definitely be my first point of call!

KnowledgeRICH's ability to put organisations in contact with a variety of local academics to help with specific issues has the potential to bring benefits to both sides and the speed of their service was very impressive.

Through one quick telephone call, the KnowledgeRICH service connected us with exactly the technical expertise we were looking for. We were given a choice of experts and decided to progress the project with Food Chain CIC which gave us access to the combined expertise of the Universities of Leeds and York and the Central Science Laboratory

We had a technical production problem that needed to be solved quickly. We contacted KnowledgeRICH and within 48 hours were talking with an expert at University of Leeds Digital Centre of Industrial Collaboration. Within 10 working days, we had a complete and viable commercial solution to the problem through the use of his facilities and knowledge.

KnowledgeRICH provided a prompt service and were excellent at fulfilling the promise, meeting timescales and good communication with clients. You feel that they are interested and excited about your venture. Worthwhile contacts offered, good networking and help with developing an innovative product from the academics I was introduced to.

KnowledgeRICH fully understood our particular requirements and immediately suggested two potential partners. We made contact with our preferred choice and found that they could fully meet our requirements. We are now in the process of developing our business relationship.

I initially contacted KR speculatively to see if they may be able to help with sales & marketing. Their response was rapid and positive. Within less then a month I was introduced to a consultant who is now working with me to help grow and develop the business.

The KnowledgeRICH service is efficient, effective, didn't take much time and produced results quickly. We have good expectations that engaging with KnowledgeRICH will continue to help our product development.

Accessing public sector support services of any kind can be confusing and it is hard to know where to start. Many new and innovative services and activities exist in our regions universities that remain hidden or elusive to businesses and intermediaries.

Knowledge Rich has been instrumental in unlocking this potential for our intermediary companies and clients. The single, simple access point to world class research and consultancy is extremely highly valued – requiring a minimum effort from intermediaries using the service yet with an exemplary track record of delivering fantastic results.

A truly professional, business orientated resource that has helped our businesses and their customers achieve their objectives often far quicker than a comparative approach to the private sector.